In his eight years at the helm of the club, Hall has turned the organization into a model franchise within the sports industry and throughout the business world. He focuses the organization's efforts in five areas he has called the "Circle of Success" - fan experience, performance, community, culture and financial efficiency - each of which has seen tremendous success during his tenure.
The unique corporate culture of the D-backs, which was created by Hall, led Yahoo! to deem the club as "the best workplace in sports." He was recently featured on Bloomberg News for his unique leadership qualities and approach to running a franchise.
The organization's investment in its employees resulted in the D-backs becoming the first sports organization to be named among the "Best Places to Work" by the Phoenix Business Journal and BestCompaniesAZ for seven consecutive years from 2007-13. The success of the franchise both on and off the field during Hall's tenure has led to numerous awards and honors, including ESPN the Magazine tabbing the D-backs as the top National League franchise, second overall in baseball and 10th in professional sports in the publication's recent Ultimate Standings, which is based on eight categories on and off the field.
With a focus on creating the best fan experience in all of sports, Hall has succeeded in accomplishing that goal at both Chase Field and at Salt River Fields at Talking Stick, the D-backs' Spring Training home near Scottsdale. Hall installed, named and created a FAWTSY (Find A Way To Say Yes) customer service policy throughout the organization to further improve upon the extraordinary fan experience, while the team continues to offer the lowest Fan Cost Index in Major League Baseball.
Hall's leadership has helped guide the D-backs to two National League West Division Championships (2007, '11) and one NLCS (2007). Following a 97-loss season in 2010, Hall hired Kevin Towers as the club's general manager and along with Towers, tabbed Kirk Gibson as the manager.
In the community, Hall has positioned the D-backs as one of the largest philanthropic entities in the Valley. The Arizona Diamondbacks Foundation and the D-backs' organization have surpassed the $33 million mark in charitable giving since their inception in 1998, including more than $19 million in the past seven years under Hall's direction.
The D-backs' payroll in 2013 will be its highest since 2002, yet during the last eight years the team has eliminated more than $175 million of debt through equity and debt restructures, putting the franchise on sound financial ground for years to come.